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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronnie612

January 15, 2026

5  out of  5
rating by Ronnie612
"Gabby was awesome. She responded quickly and got everything done in the timeframe that I asked for. I love her upbeat personality. Her demeanor is contagious."
We responded:
"Thanks for the epic review !!! Gabby is a great part of our team and does an awesome job!! Best Karl and Co. "
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Janice Ach

December 29, 2025

4  out of  5
rating by Janice Ach
"Excellent customer service and information"
We responded:
"Janice! Thx for the review and so glad we could help getting your insurance situated with our State Farm agency ! Keep us posted if things come up ! Karl and Co. "
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Michelle Fitzpatrick

November 10, 2025

5  out of  5
rating by Michelle Fitzpatrick
"Made a claim for vehicle damage and couldn't be happier with the ease in which I received insurance coverage from the initial filing to the payment and closing of the claim. Sean F. was great to work with. Would highly recommend Karl Hermann State Farm to anyone who wants superior service! No automated answering machines here-you get to speak to a human being!"
We responded:
"Michelle !! Thanks for the epic review ! So glad the claim went well — and glad to hear Sean was able to help !! 😎 Keep us posted if we can help at all ! Best Karl and Crew "
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S H

October 21, 2025

5  out of  5
rating by S H
"I worked with Jason to determine if switching to State Farm was right for me. He was communicative, patient, walked me through my 1 zillion questions, and got me a huge discount. Highly recommend!"
We responded:
"Woah!! Thx for the great review !!! Jason does a GREAT job with our customers and really knows his stuff 😎! We are so glad to have you as a client and looking forward to working with you as time votes on !! Best Karl and Crew "
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Lisa McLean

October 10, 2025

5  out of  5
rating by Lisa McLean
"Rebecca was very helpful in explaining all the different coverage options and even pointed out areas where we could save on our premiums. Her friendly manner is top notch."
We responded:
"Lisa! Thx so much for the great review !! Glad Rebecca was so helpful !! Best Karl and Crew "
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Doug Gruver

October 8, 2025

5  out of  5
rating by Doug Gruver
"Excellent as always, great service, especially since I have so many vehicles insured, thanks again!!"
We responded:
"Doug! Hard to believe we have been working with your family for 11+ years! Yikes! Thx so much for the GREAT review! Best Karl and Co. "
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David Widdifield

September 16, 2025

5  out of  5
rating by David Widdifield
"We are very happy with State Farm. The agents are very professional and helpful. We’ve had to put in claims, and our incidents have been covered sufficiently."
We responded:
"David ! We have always enjoyed working with your family over the years! We so appreciate the review and recommendation! Best Karl "
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Aaron Pierce

August 25, 2025

5  out of  5
rating by Aaron Pierce
"Great service! Very happy with State Farm."
We responded:
"Aaron! Thx so much for the great review ! Glad our agency is hitting the marks on our customer service !! Looking forward to working with you as time goes on! Karl and Crew "
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Christie Z

August 11, 2025

5  out of  5
rating by Christie Z
"Fantastic experience with this insurance agency. Sean went above and beyond and explained what coverage I needed for my HO6 coverage and even let me know what wasn't necessary. Any questions I had were answered immediately. Sean made the whole process simple and didn't try to sell me other types of coverage. Highly recommend this agency if you want awesome customer service."
We responded:
"Christie - Thx for the great review! Happy to hear Sean was super thorough with his coverage recommendations for your Condo policy!! He does great work ! Keep us posted if things come up! Karl Herman State Farm "
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Kris Pulford

July 30, 2025

5  out of  5
rating by Kris Pulford
"My experience was awesome. Set up of our new insurance plans, communication before and after, and the process of helping through making sure our family is covered at home and on the road. Thank you1"
We responded:
"Kris! So happy to be working with you and your family on your insurance! Glad to hear that we were able to get your auto/home insurance dialed in and in a good spot! Looking forward to working with you in the future, as well as in the community of Richfield! Best Karl"
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Brian LaGue

June 17, 2025

5  out of  5
rating by Brian LaGue
"The Karl Herman insurance agency has been fantastic working with Dan my agent has been really helpful on all my insurance needs he contacts me promptly when I have questions easy to get a hold of, over all I would recommend this agency"
We responded:
"Brian !!! So glad that Dan has been so helpful and to get your recommendation!! Dan is such an asset to our agency!! Happy to hear that we are a good fit for your insurance !! Keep us posted if things come up ! Karl and Co "
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Fumiko Salone

June 4, 2025

5  out of  5
rating by Fumiko Salone
"I reached out to Karl Herman - State Farm Insurance Agent to request quotes for homeowner and auto insurance for three vehicles and I was immediately contacted by a nice gentleman named Daniel Brown. Daniel is a very professional, kind and caring representative of Karl Herman and State Farm, and I'm thankful that I have had the opportunity to witness that there are people in the world that care about their job and assisting others without being rude or hyping sales; just a genuine, friendly, respectable young man. I look forward to a long business relationship with State Farm. Thank you for showing how business is done. :-)"
We responded:
"Woah!!! Fumiko!! Thx so much for the glowing review! I have known Dan for over 10 years and he is simply just a great person ! He does such a great job with all our clients and is honest as the day is long ! We look forward to working with you long term with all your insurance !! Best Karl and Crew "
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Kathy Capra

May 30, 2025

5  out of  5
rating by Kathy Capra
"I needed An issue resolved with my homeowners insurance and Rebecca was very helpful and quick to respond to my needs. Highly recommend. Thank You Rebecca!"
We responded:
"Kathy! Thx for the great review ! So glad to hear that Rebecca was able to help you so quickly ! She’s the BEST !! Looking forward to working with you! Best Karl and Crew "
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Steve Finkenbinder

May 20, 2025

5  out of  5
rating by Steve Finkenbinder
"I decided to try State Farm because my insurance rates had been rising by large amounts. I tried Karl Herman agency because it was close to me. They gave me a good quote and treated me well during the several calls I made switching My house & car. Thanks to the team."
We responded:
"Steve! Thx for the 5* review! We appreciate your business and so glad we were a good fit for your insurance portfolio! Really looking forward to working with you as time goes on! Keep us looped in if things come up! Best Karl and Crew"
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Mary Rowe

May 16, 2025

5  out of  5
rating by Mary Rowe
"My homeowners and auto insurances increased significantly this year so I shopped for better prices. Andy took the time to explain coverage options and responded quickly to follow up questions days later. I appreciate that he understood my situation. He was both professional and personable."
We responded:
"Hi Mary ! Thanks for the great review! Glad to hear that Andy was able to help you transition your home/auto insurance over to our State Farm Agency! Andy does a great job explaining options in and so happy to have your feedback! Best Karl and Crew"
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Paul Tschetter

May 12, 2025

5  out of  5
rating by Paul Tschetter
"This insurance group was very helpful and informative. After a recent move, I decided it was time for an insurance review, and I found their rates very competitive for a better coverage than I was currently getting with another big national group. At this point, I would definitely recommend as the transition has been very smooth."
We responded:
"Paul! Thx so much for the great review! I’m glad that Jason was able to get all your insurance in a great spot with our State Farm Agency! Looking forward to working with your family as time goes on! Best Karl and Crew "
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Boris Haymson

May 6, 2025

5  out of  5
rating by Boris Haymson
"Great service and very supportive and caring staff. Helped me a lot with home insurance claim! I’ve been a client for many years, . I appreciate you guys!"
We responded:
"Boris! It has always been our pleasure to work with you regarding your insurance portfolio! So glad we were able to help out during your claim situation and get things moving along accordingly! Looking forward to working with you for many years !! Karl and Crew "
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Noah Nichols

May 1, 2025

5  out of  5
rating by Noah Nichols
"Andy was a great help and very personable in getting me coverage."
We responded:
"Noah! So glad to hear Andy was able to get you all situated with your insurance portfolio at our State Farm agency! He is a fantastic part of our team and so glad you are happy with our service! Best Karl and Crew "
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Mark & Debbie Werner

April 30, 2025

5  out of  5
rating by Mark & Debbie Werner
"Thoughtful, helpful and very knowledgeable. Clearly answered my questions. Brad is wonderful."
We responded:
"Mark and Debbie! Thx so much for the great review ! Brad is a huge asset to our agency and we are so glad he was able to help answer all your questions ! Really looking forward to working with you both as time goes on! Best Karl "
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Phillip Stoltz

April 24, 2025

5  out of  5
rating by Phillip Stoltz
"Very professional, informative and friendly , answered all my questions, explained in detail , and gave me different options ...."
We responded:
"Phillip! Thanks so much for the glowing review! So glad our team of insurance pros were able to get you situated with our State Farm Agency! Keep us looped in if things come up! Very Best Karl #autoinsurance "
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Katherine Anstett

April 2, 2025

5  out of  5
rating by Katherine Anstett
"I have had problems with my Safe and Save beacon for 2 months. It was not recodring trips. After reaching out to Donna, she worked tiresly to find a solution to the problem including working with me on the phone, and for an hour in person. She intervened with tech support for me and when they could not solve the problem, she coached me into how to deal with tech support myself. With the help of a very knowledgeable tech support person, the problem was finally resolved. Donna was encouraging, persistent and supportive throughout this long process. I would also like to give a shout out to Mikayla who was often my first point of contact. She, too was supportive and concerned about my problem and saw to it that I was always steered to the right person. My many thanks to both of them."
We responded:
"Katherine! Woah -- thx so much for the AWESOME review! We are so happy to hear Donna and Mikayla were able to help out!! We all appreciate your business over the years and look forward to working with you as time goes on! Karl and Crew"
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Mark Emmen

March 28, 2025

5  out of  5
rating by Mark Emmen
"Karl Herman's team is very proactive in assisting with claims and premium / coverage reviews. I've been a long-term customer and their service is one of the reasons I stay. Mark E."
We responded:
"Mark! We do so appreciate you/your fam — hard to believe we have been working with you 10+ years! Glad to hear we are hitting the marks when it comes to our service ! Keep us posted if things come up! Best Karl and Crew #bettercallkarl "
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Gus Herman

March 24, 2025

5  out of  5
rating by Gus Herman
"Karl really knows insurance ! He is great!"
We responded:
"Gus! Thanks for the great review -- glad you think we are AWESOME! Karl and Crew"
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Dean Nelson

November 5, 2024

5  out of  5
rating by Dean Nelson
"Karl and his team provided me excellent advice and follow-through for several recent auto insurance claims. They helped to expedite my claims and the ultimate repair processes. Highly recommend them for their outstanding service!"
We responded:
"Dean! We SO appreciate your kind words! Glad we have been a good fit for all your insurance needs --- and great to hear that your claims went well! We really look forward to working with you as time goes on my friend! Best Karl and Co. #carinsurance #lifeinsurance"
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Uma Ma

October 18, 2024

5  out of  5
rating by Uma Ma
"My husband was looking for insurance for his new vehicle. We had to call this office because I'm already a customer. We spoke to a great State Farm agent, Daniel. He was helpful, quick, and knowledgeable. Very satisfied!"
We responded:
"Thx so much for the GREAT review! So glad to hear that Dan hit all the marks with customer service for your family ! Looking forward to working with you for all your insurance needs ! Best Karl and Co. #bettercallkarl #lifeinsurance "